Privacy Policy — BittPulse

01Introduction

BittPulse (“BittPulse”, “we”, “us”, “our”) operates this website (the “Site”) and is responsible for the personal information described in this policy. By using the Site or placing an order, you acknowledge that you have read this policy. It should be read together with our Terms of Service.

BittPulse
2451 Enterprise Blvd
Plainfield, IN 46168
USA
support@bittpulse.store

02Information we collect

Information you give us. When you check out or contact us, we collect:

Your full name and email address (used for your receipt and order updates).
Your delivery address: address lines, city, state, ZIP or postal code and country.
Your order details, such as the products, quantities and total.
Anything you include when you email our support team, such as order questions and attachments.

Payment information. Payments are made in cryptocurrency through our payment processor, NOWPayments, on its own hosted checkout page. We receive confirmation of your payment status and a transaction reference so we can match it to your order. We do not receive or store your wallet’s private keys, seed phrases or exchange login details.

Information collected automatically. Like most websites, our servers and hosting providers may log technical data such as your IP address, browser and device type, operating system, referring page, pages viewed and the date and time of your visit. We use this to keep the Site working, secure and reliable.

03How we use information

Fulfil your order: process payment confirmation, prepare and ship products, and send receipts and delivery updates.
Provide support: answer questions, resolve delivery problems and handle returns or refunds.
Protect the Site and our customers: detect and prevent fraud, abuse and security incidents.
Improve the Site: understand how it is used so we can fix problems and improve the shopping experience.
Meet legal obligations: keep records, respond to lawful requests and enforce our Terms.

We use your information where it is needed to carry out your order, where we have a legitimate interest in running and securing our store, where the law requires it, or where you have given consent.

05Crypto payments & blockchains

Cryptocurrency transactions are recorded on public blockchains, which are permanent and visible to anyone. A wallet address and transaction can be seen on the network, and BittPulse cannot edit or delete information recorded there. Please keep this in mind when choosing which wallet to pay from.

06Cookies & similar technologies

The Site uses only the browser technologies needed to function, such as keeping your cart and checkout details during your visit. Your browser settings let you block or delete cookies and site data, although parts of the Site, such as the cart, may not work properly if you do.

If we add analytics or advertising tools in the future, we will update this policy and, where the law requires, ask for your consent first.

07Data retention

We keep personal information only for as long as we need it for the purposes in this policy, including completing orders, handling returns and support, meeting tax, accounting and legal requirements, and resolving disputes. When information is no longer needed, we delete it or anonymize it.

08Security

We use reasonable technical and organizational measures to protect personal information, including encrypted connections and limited access to order data. No online service can be guaranteed completely secure, so we cannot promise absolute security, and we encourage you to protect your own devices, email account and wallet.

09Your rights & choices

Depending on where you live (for example, in certain US states, the European Economic Area or the United Kingdom), you may have the right to:

Access the personal information we hold about you and receive a copy.
Correct information that is inaccurate or incomplete.
Delete your information, subject to records we must legally keep.
Object to or restrict certain processing, and withdraw consent where we rely on it.
Portability: receive your information in a commonly used format.
Non-discrimination for exercising any of these rights.

To make a request, email support@bittpulse.store from the address you used to order. We may need to verify your identity before acting on a request, and we will respond within the time required by applicable law. If you are unhappy with our response, you may also contact your local data protection authority.

10Children’s privacy

The Site is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.

11International transfers

BittPulse is based in the United States, and your information may be processed in the US or in other countries where our service providers operate. Those countries may have different data protection laws from your own. Where required, we use appropriate safeguards for such transfers.

12Third-party links

The Site may link to other websites, including manufacturers’ sites and our payment processor’s checkout page. We do not control those sites and are not responsible for their privacy practices. We recommend reading their policies before sharing personal information.

13Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last revised. If we make material changes, we will post the updated policy on this page, and by continuing to use the Site after that, you accept the changes.

14Contact us

Questions or requests about your privacy? We’re happy to help: